Support

We're here to help. Reach out directly or find answers in our FAQ below.

Email Support

Send us a message and we'll respond within 24 hours.

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Response Time

We typically respond within 24 hours on business days.

Mon – Fri, 9am – 6pm ET

User Management

Invite team members, change roles, or manage access.

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Frequently Asked Questions

How do I reset my password?

Click "Forgot password?" on the login page and enter your email. You'll receive a reset link within a few minutes.

Can I invite team members?

Yes — go to User Management inside the portal to invite team members by name, email, and role.

What roles are available?

CivilianOS supports four roles: Admin, Manager, Member, and Viewer. Each has a distinct permission set configurable per organization.

How do I connect LinkedIn?

LinkedIn sign-in is coming soon. For now, use your email and password to access the platform.

Is my data secure?

Yes. All data is encrypted in transit (TLS 1.3), passwords are hashed, and every action is logged in an immutable audit trail. See our Security page for full details.

How do I report a bug or issue?

Email us at info@civilianos.ai with a description of the issue and we'll respond within 24 hours.

Still need help?

Our team is standing by. Drop us a line and we'll get back to you fast.

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